In accordance with the requirements of the Americans with Disabilities Act of 1990 (“ADA”), The Town of Carbondale will not discriminate against qualified individuals with disabilities on the basis of disability in the Town's services, programs, or activities. You can find PDF copies of our ADA Notice and Grievance Procedures below.
If you feel that you have been unable to access The Town of Carbondale because of an accessibility issue, or have been discriminated against based on your disability, please fill out the ADA Grievance Form or Request for Accommodation form and submit to our office. Your request or complaint will be investigated and you will be contacted with the results, or how to further proceed.
These forms and processes are designed to provide you with the opportunity to quickly and effectively resolve any issue(s) as they relate to The Town of Carbondale and the ADA.
2018 Draft Town of Carbondale Transition Plan
The Town of Carbondale ADA Compliance Transition Plan is a living document that assesses accessibility across all programs, facilities, and projects, highlighting compliance efforts and charting a course for improvements.
Filing a Grievance
If you believe that you or another person has been discriminated against by an entity covered by the ADA, you may file a complaint with the Town of Carbondale here.
Accessibility requests refer asking for access to the design of products, devices, services, or environments for those who experience disabilities. These requests are about making things accessible to all.
In general, an accommodation is any change in an environment or in the way things are customarily done that enables an individual with a disability to enjoy equal opportunities.